We process all orders within 3–5 business days.

After processing, shipping times are approximately:
• USA: 3–8 business days
• Rest of the world: 3–12 business days

Delivery times may vary depending on your location and carrier.
You will receive tracking information as soon as your order ships.

Yes. Once your order has shipped, you’ll receive a confirmation email with tracking information.
Please note that tracking updates may take 24–48 hours to appear.

If you have any concerns—whether it’s about delivery, damaged items, or product questions—
please contact us at wonbaeyahoo88@gmail.com and we’ll be happy to help.

We accept returns within 30 days of delivery as long as items are unused and in their original packaging.
Please contact our support team before sending anything back so we can guide you through the process.

We do not offer direct exchanges.
The fastest way to receive a new item is to complete the return process first and then place a new order.

For functional issues or malfunctions after delivery, warranty and technical support are typically handled directly by the manufacturer.

If the issue occurs within the initial return period, please contact us and we will assist you accordingly.
If you have difficulty reaching the manufacturer, feel free to let us know and we’ll do our best to help.